IT support that never sleeps.
AI agents that resolve tickets instantly, automate routine requests, and detect issues before users even notice. Your IT team, multiplied.
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Resolve faster, automate more, stress less
Resolve tickets instantly
AI agents handle password resets, access requests, and common issues automatically. Users get answers in seconds, not hours.
Detect issues proactively
Agents monitor systems around the clock, catching performance issues, security anomalies, and outages before they impact users.
Support users 24/7
No more waiting for business hours. AI agents provide instant support around the clock, across every time zone.
Auto-resolve 70% of tickets.
From password resets to software installations, AI agents handle the repetitive work that bogs down your team. Users get instant help while your IT staff focuses on complex issues.
I can help you reset your password. I've verified your identity through SSO and sent a secure reset link to your registered email.
Catch issues before users report them.
AI agents continuously monitor your infrastructure, detecting anomalies, performance degradation, and security threats. Get alerted and start remediation before anyone calls the helpdesk.
Anomaly Detected
Database Server - db-prod-01
Issue: CPU usage spiked to 94% (threshold: 80%)
Impact: Query response times up 340%
Auto-remediation in progress
Complete visibility across all tickets.
See every ticket, its status, and resolution path in one place. AI agents categorize, prioritize, and route tickets automatically so nothing falls through the cracks.
Service Desk
142 tickets todayAI-Powered IT Service Desk Playbook
The AI-Powered IT Service Desk Playbook
Learn how leading IT teams are using AI agents to resolve tickets 70% faster, reduce escalations, and deliver 24/7 support without adding headcount.
Put your IT service desk on autopilot
Browse ready-to-deploy agents for ticket resolution, incident detection, system monitoring, and user support.
Put your IT service desk on autopilot
Browse ready-to-deploy agents for ticket resolution, incident detection, system monitoring, and user support. Customize any agent to match your IT environment.
Other resources
IT Automation ROI
Benchmark Report
The ROI of AI-Powered IT Service Management
Read MoreIncident
Response
Playbook
Incident Response Playbook Template
DownloadAI Service Desk Implementation Checklist
DownloadWe went from 200 tickets per day to 60 that need human attention. The AI agents handle password resets, access requests, and common troubleshooting instantly. Our team finally has time for strategic projects.
Morgan P.
Director of IT, Enterprise Software Company
Tickets auto-resolved
Average response time
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User satisfaction
Ready to transform your IT service desk?
See how Kolossus AI agents can resolve tickets instantly, detect issues proactively, and give your IT team the support they need to focus on what matters.