Customer experience that scales.
AI agents that resolve support tickets, identify at-risk accounts, and deliver personalized experiences. Every customer feels like your only customer.
Get a demo
Delight customers at every touchpoint
Resolve tickets instantly
AI agents handle common inquiries, process refunds, update orders, and answer questions 24/7. Customers get help in seconds, not hours.
Predict and prevent churn
Agents analyze customer behavior to identify at-risk accounts early. Get alerts and recommended actions before customers even think about leaving.
Personalize every interaction
AI agents know each customer's history, preferences, and context. Every response feels personal, even when handling thousands of conversations.
Handle 80% of tickets automatically.
From order status to refund requests, AI agents resolve common issues instantly. They understand context, pull data from your systems, and take action without human intervention.
I found your order. It's currently at the local distribution center and will be delivered today by 6 PM. I've also added a $10 credit to your account for the delay.
Catch at-risk customers early.
AI agents monitor engagement, support history, and usage patterns to identify customers showing signs of churn. Get proactive alerts with recommended save actions.
Churn Risk Detected
Acme Industries - Enterprise Account
Risk Signals
- Login frequency down 60% this month
- 3 unresolved support tickets
- No feature adoption in 45 days
Understand what customers really want.
AI agents analyze every conversation, review, and feedback to surface trends and insights. Know what's working, what's not, and where to focus your efforts.
Customer Insights
Last 30 daysTrending Topics
AI Customer Experience Playbook
The AI Customer Experience Playbook
Learn how leading companies are using AI agents to boost CSAT scores, reduce support costs, and create personalized experiences that drive loyalty and revenue.
Put your customer operations on autopilot
Browse ready-to-deploy agents for support automation, churn prediction, customer insights, and personalized engagement.
Put your customer operations on autopilot
Browse ready-to-deploy agents for support automation, churn prediction, customer insights, and personalized engagement. Customize any agent to match your customer journey.
Other resources
Customer Experience
Benchmark Report 2024
The State of AI in Customer Experience
Read MoreCustomer
Health Score
Framework
Customer Health Score Framework Template
DownloadAI Customer Support Implementation Checklist
DownloadOur CSAT jumped from 78% to 94% after deploying Kolossus agents. Customers get instant answers, and when they do reach a human, our team has full context. Everyone wins.
Shannon L.
VP of Customer Success, SaaS Company
Tickets auto-resolved
CSAT improvement
Churn reduction
Customer support
Ready to transform your customer operations?
See how Kolossus AI agents can resolve tickets instantly, predict churn, and deliver personalized experiences that turn customers into advocates.