Why Slack Integration
Meet your team where they work. Kolossus AI agents in Slack provide instant answers, automate routine requests, and surface insights without leaving the conversation.
Setup Guide
- Connect your Slack workspace in Kolossus Settings
- Authorize required permissions
- Configure channels for agent deployment
- Set up user access controls
- Test with sample queries
Use Cases
- Knowledge Q&A: Ask questions about company policies, products, or procedures
- IT Support: Get help with common IT issues instantly
- HR Inquiries: Check PTO balances, benefits information
- Sales Enablement: Quick access to competitive intel and product info
Best Practices
- Start with a pilot channel before org-wide rollout
- Train users on effective prompting
- Monitor usage and feedback
- Continuously improve knowledge base
Troubleshooting
Common issues and solutions for Slack integration.