Cost Analysis
Organizations implementing AI in ITSM see average ROI of 250-350% within the first year.
ROI Components
- Labor savings from automated ticket resolution (40-60%)
- Reduced escalations and faster resolution (30-50%)
- Improved agent productivity (25-40%)
- Lower training costs for new hires
Case Studies
Real-world examples of organizations achieving significant ROI from AI-powered ITSM.
Implementation Costs
Typical implementation costs and timeline for AI service desk deployment.