Support Response Prompts
"Draft a helpful, empathetic response to this customer inquiry. Address their concern directly, provide clear next steps, and offer additional assistance."
"Create a step-by-step resolution guide for [customer issue]. Include troubleshooting steps, common causes, and when to escalate."
Customer Success Prompts
"Analyze this customer's engagement data and assess account health. Identify risks, opportunities, and recommended next actions."
"Prepare quarterly business review content for [customer]. Include usage metrics, value delivered, recommendations, and growth opportunities."
Escalation Prompts
"Summarize this escalation for senior leadership. Include customer context, issue details, impact, actions taken, and requested support."
Feedback Analysis Prompts
"Analyze recent customer feedback and identify themes, sentiment trends, and actionable improvement opportunities."