Support Triage Agent
The Support Triage Agent uses AI to instantly analyze incoming support tickets, categorize them by issue type, assess priority based on urgency and customer tier, and route them to the most appropriate team or agent. It dramatically reduces first response times and ensures nothing falls through the cracks.
Key Metrics
Powerful features for
every workflow.
This agent comes packed with intelligent capabilities designed to automate complex tasks and deliver consistent results.
Instantly categorize incoming tickets by issue type, product area, and customer segment using AI.
Auto-categorization
Active capability
Recent Activity
92%
Accuracy
6 hrs/week
Saved
280%
ROI
Instantly categorize incoming tickets by issue type
Route tickets to specialized teams automatically
Flag urgent issues for immediate attention
Track SLA compliance in real-time
Real-world applications
that deliver results.
See how teams are using Support Triage Agent to transform their workflows and achieve measurable outcomes.
Save 6 hrs/week
Automate repetitive tasks and free up your team for high-value work.
92% Accuracy
Consistent, reliable results that exceed manual performance.
280% Average ROI
Measurable return on investment within the first quarter.
Support Triage Agent connects to your favorite tools
200+ enterprise integrations for seamless automation across your entire tech stack.
Support Triage Agent connects to your favorite tools
200+ enterprise integrations for seamless automation across your entire tech stack.
How to get started
Deploy this agent in three simple steps
Connect your systems
Link your existing tools and data sources using our secure connectors.
Configure the agent
Customize the agent behavior to match your specific workflows and policies.
Deploy & monitor
Launch the agent and track performance through our analytics dashboard.
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Ready to deploy Support Triage Agent?
Get started in 20 minutes with our guided setup. No coding required.