At Kolossus ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered enterprise platform and services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account or request a demo
- Subscribe to our newsletter or marketing communications
- Contact our sales or support teams
- Participate in surveys, promotions, or events
- Use our platform and services
This information may include your name, email address, phone number, company name, job title, and billing information.
Usage Information
We automatically collect certain information when you use our services, including:
- Device information (browser type, operating system, device identifiers)
- Log data (IP address, access times, pages viewed, referring URLs)
- Usage patterns and feature interactions within our platform
- Performance and diagnostic data
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send promotional communications (with your consent)
- Respond to your comments, questions, and support requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent or unauthorized activities
- Personalize and improve your experience
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Legal Requirements: When required by law or to protect our rights
- With Your Consent: When you have given us explicit permission
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and penetration testing
- Access controls and authentication mechanisms
- Employee training on data protection
- SOC 2 Type II compliance
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Opt-out: Opt out of marketing communications
- Restriction: Request restriction of processing
To exercise these rights, please contact us at privacy@kolossus.ai.
7. Cookies and Tracking
We use cookies and similar tracking technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings. We use:
- Essential Cookies: Required for the operation of our services
- Analytics Cookies: Help us understand how visitors interact with our website
- Marketing Cookies: Used to deliver relevant advertisements
8. International Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses approved by relevant authorities.
9. Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: